Form 31: Referral to / Application before the Grievance Redressal Committee

Part A — To be completed by the Managing Committee, referring a complaint to the Grievance Redressal Committee

1. The following complaint, received from Shri/Smt.
_________________________________________________, Member holding Flat/Unit No. _______, vide Complaint dated __________ (Form No. 51, Sr. No. _______ in the Complaint Register), is referred to the Grievance Redressal Committee constituted by the General Body vide Resolution dated __________, for examination in accordance with Rule 187 of the Bye-laws.

Brief nature of the complaint _________________________________________________

Reason for referral to the Grievance Redressal Committee

_________________________________________________

Referred by (Chairman/Secretary, on behalf of the Managing Committee) :
_________________________________
Date of referral : ______________

Part B — To be completed by the Grievance Redressal Committee
1. The Grievance Redressal Committee, consisting of (i) one Member of the Managing Committee, (ii) two Members of the Society who are not members of the Managing Committee, and (iii) any other person considered necessary by the General Body, as constituted below, has examined the complaint referred in Part A above.

(i) Managing Committee Member
_________________________________________________

(ii) Society Member (not on the Managing Committee)

_________________________________________________

(ii) Society Member (not on the Managing Committee)

_________________________________________________

(iii) Other person, if any
_________________________________________________

2. Hearing was given to the concerned parties on __________, and an attempt at amicable settlement was made in accordance with Rule 187(c).

3. Outcome of the amicable settlement attempt: [tick whichever is applicable]

☐ Amicably settled — terms of settlement recorded below.

☐ Not settled — recommendation to the Managing Committee recorded below.

Terms of settlement / Recommendation to the Managing Committee

_________________________________________________

_________________________________________________

Signatures of the Grievance Redressal Committee Members :
1. _________________________ 2. _________________________ 3. _________________________

Date of recommendation : ______________

Part C — Managing Committee's Decision on the Recommendation

☐ Recommendation accepted in full.

☐ Recommendation accepted in part / modified, as follows:
_________________________________________________

☐ Recommendation not accepted, for the reasons recorded below (mandatory where the Committee disagrees with the recommendation):

Reasons for disagreement, if any
_________________________________________________

Signature of Secretary : _________________________